Terms of Service

Last updated: October 2026

1. Services

Diaspora Business Consultancy ("DBC") provides business formation, visa, banking, accounting, and advisory services in the UAE. Our services are subject to these terms and any additional agreements entered into with clients.

2. Engagement

Our services commence upon execution of a client engagement letter and receipt of applicable fees. Pricing is as quoted and includes specified government fees.

3. Client Responsibilities

Clients are responsible for providing accurate and complete information, responding to requests in a timely manner, and complying with all applicable laws and regulations.

4. Limitation of Liability

DBC's liability is limited to the fees paid for the specific service in question. We are not liable for delays caused by government authorities or third parties.

5. Cancellations and Refunds

Government, free zone and other third party fees (including immigration, medical, Emirates ID and attestation fees) cannot be refunded once paid to the authority or provider.

If you cancel in writing before DBC submits your application to the authority, we refund the professional fee less a file opening fee of USD 408 (AED 1,500) and any third party costs already incurred. Once your application has been submitted, the professional fee is not refundable.

If the authority rejects an application for a reason within DBC's control, we will resubmit once at no charge or, at your choice, refund the professional fee less the file opening fee. No refund applies where a rejection results from inaccurate or incomplete information or documents, or from a security or background check outcome.

Bank account and visa decisions rest with the bank or the relevant authority. Our fee covers preparation, submission and introductions, not approval, so a refusal by a bank or authority does not give rise to a refund.

If we receive no response from you for 60 days after a request for information or documents, we will close the file and treat it as a cancellation after submission.

Monthly or annual services, such as accounting and compliance, may be cancelled with 30 days written notice. Fees for the current billing period are not refunded.

Refund requests must be sent in writing to info@mydiasporabiz.com within 30 days of payment. Approved refunds are paid within 14 business days to the original payment method, less any bank charges.

6. Governing Law

These terms are governed by the laws of the United Arab Emirates. Disputes shall be resolved through the courts of Dubai.

7. Contact

For questions about these terms, contact us at info@mydiasporabiz.com.